Refer Madness spotlights strange, intriguing, or otherwise noteworthy questions I encounter at the library reference desk.
A regular came to the desk with the George Carlin Commemorative Collection DVD she was returning.
“Before I return this,” she said, “I’d like to know how much it was for the library to buy because you bought it based on my request but I didn’t like it, so I’d like to pay the library back.”
Well, that was a first.
I reassured her that she didn’t owe the library anything, that we’d be keeping the item regardless, and that someone else will gain enjoyment from it. The library gets a lot of purchase suggestions, most of which we buy. The rare item that we don’t buy is either too expensive, too esoteric, or otherwise not in keeping with our collection policy.
Nevertheless, she persisted. Even if it wasn’t for that item, she wanted to compensate the library in some way. So I thought of some ways she (and everyone) could do so.
How to pay your library back
1. Use it.
Check things out, early and often. Books, movies, music, magazines, WiFi hotspots, ebooks, whatever your library provides. If fines are keeping you away, ask nicely to have them reduced. Seriously, this might work. (Or just bite the bullet and pay them: see #5.)
2. Get your friends and family to use it.
There’s no better publicity than word-of-mouth. Each of your kids should have their own card. Just watch out for the fines…
3. Make suggestions.
Your library doesn’t have an item or service you think they should? Ask them to get it. Think they should go fine-free or set up automatic renewals? Tell them many libraries are doing it. Comments and suggestions from local cardholders are powerful, especially en masse.
4. Volunteer.
Newly retired? In library school looking for work experience? Odds are your library has something for you to do. Volunteers often get hired because of that proverbial foot in the door.
5. Donate.
Your gently used books and tax-deductible donations are always welcome. You’ll get the money back in the improvements the library can make with it. Donate enough and you might get a meeting room named after you.