Refer Madness spotlights strange, intriguing, or otherwise noteworthy questions I encounter at the library reference desk.

If you’re a librarian, it’s likely you’re expected to provide readers advisory. (Or is it reader’s?) Every librarian has his or her own area of expertise and blind spots, but whether through direct knowledge or other resources, you’re supposed to be able to give patrons who ask some reliable recommendations on what to read, watch, listen to, or do. This happens fairly regularly at a public library and is, as the NFL puts it, a “major point of emphasis.”

Less common, but just as valuable, is when patrons advise librarians. Last week a man came to the desk looking for the album Trio by Dolly Parton, Linda Ronstadt, and Emmylou Harris. He said the catalog said it was in, but he couldn’t understand the CD labeling. I tracked it down and explained the labeling system (MC for country, MJ for jazz, etc.—I can see his point…). He thanked me for finding it and said, “Have you ever heard this?” I hadn’t. “Their voices blend so well. Check it out sometime.”

So I did, and he was right: it’s a beautiful record (with hilarious hair) that got nominated for Album of the Year in 1987. I’m not a pop-culture elitist, but it’s important to be reminded that just because librarians get paid to make recommendations doesn’t mean we’re right, or that other people who didn’t get a library degree can’t do it well either.